Alphacomm values secure payment. Therefore, all our payments are checked by our payment service provider with high security standards. It may occur that your payment was rejected, although you have been able to pay elsewhere with your creditcard. Unfortunately, the payment service provider does not provide reasons for rejection.


We do not accept all foreign creditcards. If you already tried to order with a foreign creditcard and we did not receive the payment (we did not deliver your order), this may result in a temporary blocking of your credit card. Your creditcard company can give you more information about this temporary blocking.

Alternatively, you can choose another payment option, such as the banktransfer. 


We are aware that our security measures may cause inconveniences, for which we apologize.